Our Workmanship Warranty

By default, Solanta warrants workmanship performed for 10 years following the installation. This includes the electrical connections that we make inside or outside the property, any new electrical disconnects or panels that we install, the conduit and wiring between them and the roof, and the proper flashing of all roof penetrations. This warranty is fully transferable if you sell your home.

During the process, Solanta employees may suggest to the Customer that roof repairs are necessary or desirable. If Customer instructs Solanta to proceed with the installation without making suggested repairs, Solanta will install the equipment according to standard industry practices and may offer a reduced 1 year warranty as a result. Customer acknowledges that Solanta is not liable for damage more than 6 inches from a roof penetration, and customer agrees to waive any liability claims against Solanta for any roof issues other than those directly related to improper flashing of roof penetrations.

For Solar Energy Installation Agreements, if the system is to be installed on a residential roof, the Customer acknowledges by signing their agreement and agreeing to the installation that the roof is suitable to receive the system. Solanta will comply with standard industry practices to ensure that there is no unnecessary damage to the roof during the solar installation.

If Solanta or one of our subcontractors installs a new roof on your home by removing the existing roofing materials first, you will receive a materials warranty from the manufacturer, plus a 10 year warranty on the workmanship from Solanta. If a new roof is installed over your existing roof material, you will only receive a 10 year warranty on the workmanship from Solanta.

All service inquiries by the Customer must be made using the Solanta App. The Customer can download the iPhone or Android app for their smartphone, or access the app in any web browser. The Customer should register using the same email used to sign their agreement. Once registered, the Customer can submit support requests that include text, images, and video directly to Solanta within the app.